What to bring

• Printed or mobile ticket for entry
• Valid photo ID (for student/concession pricing)
• Comfortable clothing and flat shoes
• A sense of fun and adventure

Not allowed

• Prams and strollers
• Large bags or bulky luggage
• Pets (except service animals)
• Smoking, alcohol or drugs before or during the activity
• Children under 12 without adult supervision

Know before you go

• Average duration is approx. 30 minutes, self-paced
• Tickets are valid up to 6 months from purchase and are non-refundable
• Some rooms are dark or feature fog and strobe lighting – glow sticks are recommended for children
• Certain areas include uneven or moving floors; check suitability if you have mobility concerns
• Pregnant visitors or those with medical conditions should seek advice before entry
• Attraction may close temporarily for operational or safety reasons
• For wheelchair access or special requirements, contact the operator in advance